Answers Before YouPlace Your Order

Yes, of course. Our factory is located in Jining, Shandong, China. We can assist with invitation letters for your visa and arrange airport pickup if needed. Please contact us in advance to schedule your visit.

Our vehicles are certified to ISO 9001:2015. Depending on your market requirements, we can also provide CE, ADR, DOT, or other certificates needed for customs clearance and local registration.

Yes. We are actively developing partnerships with agents and dealers worldwide. We offer special pricing, marketing support, and production priority for qualified partners. Please contact us directly to discuss cooperation in detail.

We provide complete logistics solutions based on your destination and budget:

Sea transport: This is the most common option. Depending on vehicle size, we arrange shipment by Ro-Ro vessel, bulk carrier, or container (flatbed, open-top, or 40HQ).

International road transport: For neighboring markets such as Central Asia, Russia, and Vietnam, we can arrange direct road transportation to your border or yard.

Sea-road intermodal transport: For landlocked countries, we offer a combined sea and road solution. We handle ocean freight to the nearest port and then arrange inland trucking to your final destination.

For standard models in stock, shipment is usually arranged within 7 to 10 days after payment. For customized orders, production normally takes 15 to 25 working days, depending on order quantity and specification complexity.

Our standard payment terms are 30% deposit by T/T and 70% balance before delivery. For qualified orders, we also accept L/C at sight. We support major Incoterms, including FOB, CIF, and CFR. Please contact our sales team for a detailed quotation.

No problem. Simply tell us your cargo type, such as containers, bulk cargo, or heavy machinery, together with your road conditions and working environment. Our team will recommend the most suitable and cost-effective model for your project.

You can contact us through any of our available channels. A dedicated sales representative will reply within 24 hours with pricing based on your required model, specification, and destination.

Yes. Customization and OEM orders are one of our core strengths. Whether you need special dimensions, reinforced steel for demanding road conditions, or your own brand logo, our engineering team can design the vehicle to match your local regulations and operating requirements.

Our MOQ is 1 unit. However, depending on the model, we usually recommend ordering 2 or 3 units to maximize container space and reduce the average shipping cost per unit.

Before shipment, you can contact us to cancel or modify your order.

We provide a 12-month warranty for the main beam and other key components. During the warranty period, we supply replacement parts free of charge and provide 24/7 online technical support. For structural issues, we take full responsibility to help keep your fleet operating normally. Shipping charges for replacement parts may apply in some cases.

Quality is always our priority. We apply strict quality control procedures throughout the manufacturing process. Before shipment, every vehicle undergoes a complete pre-delivery inspection, including functional checks, road testing, and load testing where applicable, to ensure it is ready for operation.

Yes. We provide detailed operation manuals and video guidance. In addition, our technical team is available by WhatsApp or email to support routine maintenance and troubleshooting over the long term.

We supply original spare parts at factory prices. For easier maintenance, we recommend ordering a wearing parts kit, such as brake pads, lights, and filters, together with your vehicle shipment. For urgent requirements, we can dispatch parts by DHL, UPS, or FedEx.